Shqip
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A bit of security.
All the difference.
We are a small team of experts. We keep your company's technology safe and running, help you spend less on IT, and build AI assistants that take repetitive work off your team. We work with small and medium businesses in Kosovo, Europe and the United States.
- WebsiteProtected
- EmailProtected
- Team sign-insProtected
- BackupsReady
- Servers & cloudRunning
- IT costsReduced
Platforms we work with
- Cloudflare
- Splunk
- Microsoft Defender
- Entra ID
- AWS
- Azure
- GCP
- Kubernetes
- Terraform
- Linux
AI assistants
An AI assistant for the work your team repeats every day.
Tell us about a task that eats up your team's time. We build an assistant that does it for you, using your own tools and following your rules. A person always checks the important steps.
SecurityFaster answers to security alerts
When something suspicious happens, the assistant gathers the facts and writes up what it found, so your team can decide in minutes instead of hours.
A security alert triggers the agent. It gathers evidence from your SIEM and endpoint tools, adds context from past cases and writes a complete investigation back to the ticket, so your analysts review findings instead of collecting them.
OperationsRoutine IT tasks done for you
Long manual procedures become guided steps that someone approves. Jobs that took days take hours.
Turn long manual procedures into guided workflows with approval gates. Database restores, failovers and routine maintenance run in hours instead of days.
CustomersAnswers for your customers
The assistant answers common questions from your own documents and passes the rest to a person.
Answer customer questions from your own documentation, and hand off to a person when the case needs one.
ManagementReports without the copying
It collects numbers from different systems and sends you a clear summary on a schedule.
Collect figures from several systems and deliver a written summary on a schedule, without anyone copying spreadsheets.
- Private. Your data is not used to train AI models.
- Fits your setup. It works with the tools you already use.
- You stay in control. A person approves anything important.
- Runs in your space. It lives in your own cloud account.
Services
Everything your IT needs, from one team.
Most small companies buy security, websites and IT support from different vendors. We cover all of them, so nothing falls through the gaps.
Security
We protect your websites, accounts and devices from attacks.
Edge protection, detection and hardening for the systems you already run.
IT support & accounts
We manage your users, laptops and sign-ins, so the right people have the right access.
Users, devices and access, administered for you month to month.
Cloud & automation
We set up and look after your online systems so they stay fast and reliable.
Infrastructure as code, pipelines and Kubernetes across all three major clouds.
Servers & recovery
We keep your servers and data running, and make sure you can recover quickly if something breaks.
Servers, databases and recovery plans that keep working when something breaks.
Websites & online shops
We build business websites, web apps and shops, and host them securely.
Business sites, web applications and shops, built securely and hosted where they fit.
Lower IT costs
We review your cloud, servers and licences, and cut what you don't need.
We right-size cloud resources, remove unused servers and licences, and set up monitoring that shows waste early, so your monthly bill goes down without losing performance.
AI assistants
Custom assistants that take repetitive work off your team.
How a request flows through one of our agents, step by step.
-
Trigger
A ticket, email, alert or schedule starts the agent.
-
Gather
It queries your systems: SIEM, EDR, CRM, databases, Microsoft 365.
-
Enrich
It adds context from your documents and past cases (RAG).
-
Reason
A language model analyses the findings and drafts the outcome.
-
Act
It writes results back to your tools. A person approves critical steps.
- Your cloud. The agent runs in your AWS, Azure or GCP account.
- Your data. We choose providers and settings that keep it out of model training.
- Your tools. ServiceNow, Microsoft 365, Splunk, your CRM or ticketing system.
- Your approval. A human signs off wherever a mistake would be costly.
How we work
Four simple steps.
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Assess
We look at your websites, accounts, devices and cloud, and give you a short written list of risks, most important first.We review your domains, identities, endpoints and cloud accounts, then deliver a short written list of risks, ranked by impact.
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Fix
We close the biggest gaps first.We close the highest-impact gaps first: edge protection, MFA and conditional access, endpoint protection, backups.
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Run
We monitor and maintain everything for a monthly fee, with one team responsible.We monitor, patch and administer on a monthly retainer, with one team accountable for all of it.
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Improve
Every quarter we review what changed and what to improve or automate next.Quarterly reviews track what changed, what was blocked, and which workflow to automate next.
Bundles
Starting points, not fixed packages.
We agree the scope and price with each client: a monthly fee, a fixed project price or pay as you go.
Level 1
Secure Foundation
A solid security baseline, fast. For businesses without a security team.
Protection for your website and emailAntivirus and device protectionSafe sign-in for your team
Level 2
Managed Operations
For growing companies that want their IT run for them.
Everything in Secure FoundationWe run your IT month to monthHosting and updatesOngoing monitoring
Level 3
Full Stack Partner
For companies that want an outsourced IT and security department.
Everything in Managed OperationsA custom website or appSecurity monitoringQuarterly reviews
Who we are
A small team of experts.
We come from banking, payments and software companies, where outages and security breaches are costly. Together we cover security, IT systems, cloud and AI.
Security monitoringWatches for threats, responds to incidents and protects websites from large-scale attacks.
Threat detection and incident response. Builds security monitoring and detection rules, hunts for threats, and protects services behind Cloudflare against DDoS attacks.
Cloud, automation & AITen years of building and securing systems for payments and other regulated industries. Also builds our AI assistants.
Ten years in infrastructure, from Linux and UNIX to Kubernetes and multi-cloud. Manages edge security as code with Terraform, secures payment and other regulated systems, and builds AI agents for security and operations.
Accounts & WindowsLooks after Windows systems, user accounts and Microsoft 365 access.
Windows administration. Active Directory and Entra ID, Windows Server environments, and Microsoft 365 identity and access.
Where we work
Based in Kosovo. Working remotely worldwide.
Kosovo
Our home market. We are close to local businesses and startups.
Our home market. Local presence for the growing SME and startup scene, which has few dedicated managed security providers.
Europe
We work with clients across Europe, including the UK, Switzerland, Norway and the Balkans.
EU and non-EU, including the UK, Switzerland, Norway and the Balkans. We work with GDPR requirements and help clients prepare for NIS2 and ISO 27001.
United States
We work remotely and overlap with US East Coast mornings.
Remote delivery with live overlap every US East Coast morning. The automation we build for you keeps working the rest of the day.
Contact
Tell us what you run and what worries you.
Send a few lines about your company and what you need, or a task you would like an AI assistant to handle. We reply within one business day. Founding clients receive a discounted security assessment.